We provide advice and information on social law topics and support you with bureaucratic matters.
We can help you if you:
- Have questions about social benefits, health issues, education, language courses, and finding housing or work in Germany;
- Need support with applications and forms; or
- Require assistance in communicating with German authorities (e.g., Jobcenter, Social Welfare Office, Immigration Office, etc.).
Consultation Hours:
- Monday: 15:00-18:00
- Tuesday: 10:00 - 13:00
- Wednesday: 10:00-13:00
- Thursday: 15:00-18:00
You can come without an appointment during the first hour of consultation hours. After that, only with an appointment.
Please note:
- Without an appointment, we cannot guarantee a consultation during our office hours.
- We do not provide consultations over the phone.
- If you are unable to attend an appointment, please cancel in advance.
To schedule an appointment, please send an email to help@quarteera.de.
Accompaniment and Language Mediation
Do you have an appointment with an authority, a medical facility, or have been invited to sign a rental contract, but you do not speak or understand German well?
Quarteera e.V. can help you find a volunteer to accompany you and provide language mediation in Berlin. Please send a request in advance to help@quarteera.de and provide all necessary information (When, Where, Type of Appointment, Languages You Speak, and Your Contact Details).
Do you live outside Berlin? We can assist you in finding a language mediator in your region or, if necessary and possible, provide a telephone language mediation service.
Please note that we cannot guarantee accompaniment and language mediation as we rely on volunteer support.